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To complete any of the steps beneath, y'all'll need the email address and password associated with your active and licensed Microsoft 365 subscription or your one-fourth dimension purchase of Office for Mac. This may exist your Microsoft Account or the account you lot received from your arrangement. You will too have already downloaded and installed the Part suite.

Can't activate Office after installation.

Check to make sure your internet is working on the Mac you're trying to install on. Y'all can do this by opening your cyberspace browser and going to www.microsoft.com. If the folio loads, your net connection is working.
Reset your credentials:
1. Open Spotlight past selecting the magnifying glass at the acme right of your desktop.
2. Search for and open Keychain.
3. Blazon in Office and and so delete the data license file.
4. Download and run this script.

"No license found" error / Can't actuate Outlook.

Are y'all using the correct Microsoft Business relationship (MSA)? Sign out and sign in again with the business relationship associated with your Microsoft 365 subscription. You may need to choose "Sign in with another account" to go along.

Tip:Attempt searching all of your email accounts for a confirmation e-mail from Microsoft. This might help you find the electronic mail address that is your MSA.
Are you trying to actuate Outlook with an Function Home and Student 2022 license? The Office Habitation & Educatee license does non come with Outlook. If you would similar to use Outlook, yous can switch to a different Microsoft 365 home subscription. If you would like to go along the license y'all have, we recommend yous drag the Outlook app to Trash to delete it.
If yous have a Microsoft 365 work or schoolhouse account, your license may not have been set up past your organization ambassador. Contact your organization'south tech back up for more help.
If you don't have a electric current subscription, you tin sign up for a trial account

Can't sign in to actuate.

Are y'all using the right Microsoft Account (MSA)? Sign out and sign in once more with the business relationship associated with your Microsoft 365 subscription. You may need to cull "Sign in with another account" to keep.

Verify your Microsoft Account has a license:

Sign in to your Microsoft Account at Office.com/signin.

Important:All Microsoft Accounts accept access to Part Online for free. Seeing the web apps on this page doesn't necessarily mean that you lot have a subscription.
Click the Install Office push on the folio.
If you have an Office license, you'll come across information technology listed on the new page. This is the correct account to sign in with.

Tip:Not seeing whatever Part licenses? Try searching all of your email accounts for a confirmation electronic mail from Microsoft. This might help you lot find the e-mail address that is your MSA.

Installation limit reached.

Take you seen this error?

"Installation limit reached
Your account <electronic mail address> has been used to activate Function on the maximum number of computers allowed. Visit your account folio to manage your settings and and so return here to retry activation."

To fix this result, please follow the steps in Installation limit reached error when activating Part for Mac.

Office keeps request me to sign in / "Authentication Expired" error

If you see repeated prompts to grant access to the keychain when starting an Role for Mac app, Part may have been moved to a location other than the default /Applications binder. Other symptoms may be that y'all see Role for Mac repeatedly asking yous to sign into your account or you receive an "Authentication Expired" fault.

In the instance of any of the above, follow the steps in Office for Mac repeatedly requesting keychain access to reset your keychain permissions.

One-time purchase of Office for Mac confirmed, but still can't actuate

"Thanks for buying Office. We've confirmed your purchase, only in order to activate you will need to download a version of Office for Mac from this Link"

If yous're trying to actuate a one-fourth dimension purchase of Office for Mac and you get the above error bulletin, this is because your PriviligedHelperTools folder is incorrectly not attainable to your user business relationship.

Find out if your PriviligedHelperTools binder is not attainable:

Open up Finder, click Go (In the menu bar) > Computer.
Become to Macintosh Hd > Library.
Discover the PriviligedHelperTools folder. If there is a ruby-red dot/terminate icon next to the name, it is not accessible. Ready it using the instructions in the Prepare permissions for the PriviligedHelperTools folder below.

Note:If your PriviligedHelperTools folder is accessible but empty, uninstall and and so reinstall Office for Mac. Then actuate Office once more after confirming that the PriviligedHelperTools folder at present has files in it.

If those steps don't work, try this:

Open Finder, click Go (In the menu bar) > Reckoner.
Become to Macintosh HD > Library.
Detect the PriviligedHelperTools folder. If there is a red dot/stop icon next to the name, it is not accessible. Fix it using the instructions in the Prepare permissions for the PriviligedHelperTools binder below.

Note:If your PriviligedHelperTools folder is attainable but empty, uninstall and then reinstall Role for Mac. Then actuate Part once more after confirming that the PriviligedHelperTools folder now has files in it.
Right-click the file, and click Go info.
Right-click the lock symbol in the Sharing and Permission section.
Click the unlock symbol and enter your admin countersign.
Change the Everyone'south privilege to Read and Write.

Prepare permissions for the PriviligedHelperTools folder:

In Spotlight Search(the magnifying drinking glass on your desktop), search for and launch Terminal.
Type "Cd /Library" and press Enter.
Type "sudo -s" and press Enter.
Blazon your Mac local business relationship password and press Enter. You lot will need administrator privileges for this.

Note:Equally you type, Terminal volition not brandish the characters.
Type "chmod 755 ./PrivilegedHelperTools" and printing Enter.
Quit out of Terminal and out of the Office apps. Relaunch Role and complete activation.

Error code 0xD000000C.

Have you seen this mistake?

"The system requires that y'all sign on to a valid business relationship. The error code is: 0xD000000C."

To address this issue, come across Error 0xD000000C when activating Office for Mac.

Error lawmaking 0x8A010101.

If you're trying to actuate Function for Mac and accept received fault code 0x8A010101, you lot may have an invalid product cardinal.

Run into Fault 0x8A010101 when activating Office for Mac.

Mistake code 0xD0001043.

Have yous seen this error?

"An unknown mistake has occurred. The mistake code is 0xD0001043"

This is a server consequence that occurs when trying to activate Microsoft 365 for Mac for Mac. Attempt restarting your Mac and activate again. If you lot're nevertheless seeing this error, attempt this:

Run the Role for Mac License Removal Tool
Uninstall Office for Mac and and so re-install Office from Function.com/signin.
Activate again.

Fault code 0xD000001c.

If you lot're trying to activate Office for Mac and have received error code 0xD000001c, this is because your Mac'southward name contains invalid characters when being sent to our server. To fix this issue, update your Mac's name to remove the invalid characters:

In the peak menu bar, select the Apple icon > System Preferences > Sharing (third row.)
In the Reckoner Name text box, update your Mac's name and then close the window.
Restart your Mac and then activate Role.

"You demand to actuate Role for Mac within Ten days" later activating already.

Microsoft is aware of and currently working on this issue.

If y'all've activated Office for Mac 2022 but are even so seeing a message that says "You lot need to activate Function for Mac within X days," please try these steps to resolve your issue:

Run the License Removal Tool
In Spotlight Search (the magnifying glass) on your Mac, search for and open Keychain Access.
In Keychain Access, delete the post-obit files:

Note:You will need local admin privileges to make changes to your Keychain Access.
- Microsoft Function Identities Cache 3
- Microsoft Part Identities Settings three
- Microsoft Office Ticket Enshroud
Restart your Mac and open any Microsoft Office app to reactivate.

Activated just still prompted to activate.

You lot've activated but you're still being asked to activate, or yous keep seeing messages for "Activate Role to Create and Edit" when you've already activated:

Quit the app. For example, if you're using Word, you'll go to the upper left corner of your screen and click Word > Quit Word.
Restart whatever Role app and the bulletin should be gone.
If this is a constant event, reset your credentials:
- Open Spotlight past selecting the magnifying glass at the superlative right of your desktop.
- Search for and open Keychain.
- Type in Part so delete the data license file.
- Run the license removal tool

Activated with the wrong license

If you ain multiple licenses and take installed using the incorrect 1, or y'all had a one-time install of Office for Mac so buy Microsoft 365, you might need to remove licenses attached to your suite of Part and reactivate to ensure you're getting all the benefits of Microsoft 365.

Meet Remove Part license files on a Mac for directions on how to check which license you're using and how to reactivate.

Unknown error" or "clock error" when you actuate Outlook 2022 for Mac

When yous actuate Outlook 2022 for Mac, you may receive 1 of the post-obit error letters:

An unknown error has occurred, the error code is: -805240834
An unknown fault has occurred, the error code is: -805302259
An unknown mistake has occurred, the error lawmaking is: -8336C3H9
An unknown error has occurred, the error code is: 0
Clock mistake: The system clock is inaccurate, please set information technology to current local time.

To resolve this issue automatically, download and run this script.

Important:Scripts are not supported under whatever Microsoft standard support programme or service. Scripts are provided AS IS without warranty of any kind. Microsoft disclaims all implied warranties including, without limitation, any implied warranties of merchantability or of fitness for a particular purpose. The entire chance arising out of the use or operation of the scripts remains with you. In no event shall Microsoft, its authors, or anyone else involved in the creation, production, or delivery of the scripts be liable for whatever damages whatsoever (including, without limitation, damages for loss of business profits, business suspension, loss of business data, or other pecuniary loss) arising out of the apply of or inability to use the scripts, even if Microsoft has been brash of the possibility of such damages.

To resolve this issue without running the script, follow these steps:

Exit all open up Office applications, including Outlook and OneNote.
On the menu bar, click Go > Utilities, and and then double-click Final.
Type the following text, and so printing Enter in the Last Window: killall "Office365ServiceV2"

Note:If you receive the message "No matching processes belonging to y'all were found," the Office365ServiceV2 service is not running. Go to the next pace.
In Terminal, type the post-obit text, and then press Enter: cd ~/Library/Group\ Containers/UBF8T346G9.Part
In Terminal, type the following text, and so press Enter: ls -a | perl -north -e 'print if g/^[e|c]\west/' | xargs rm
Open Outlook or OneNote, and verify that you can sign in and activate successfully.

Tin't download the Office for Mac installer.

Check to make sure your internet is working on the Mac you lot're trying to install on. Pause any other downloads y'all may take active.
If y'all've started a download and it's stuck, delete the download file past dragging information technology to Trash. Empty the Trash. At present, beginning the download again by going to Office.com/signin.

Note:In lodge to activate Role for Mac, you will demand a valid and licensed Microsoft 365 account or a Microsoft Account that is associated with a one-time purchase. If you don't, you won't be able to create or edit files, only read them.
Even so not working? Open Safari and go to Preferences > Security tab and make sure Enable Javascript is selected. Then go to the Privacy tab > Manage Website Data > Remove all. Start the download again using Safari.

Can't notice the installer or Office apps after downloading

If you lot're looking for the Office Installer:

Depending on what browser you used to download the installer, it may relieve to different folders on your Mac. Nosotros recommend you lot use Safari for the best experience.

Look for the file in your Downloads folder, typically next to the Trash.
If you don't see a Downloads folder, open up Safari and become to View > Show Downloads.

Notation:If you've changed your downloads location and don't remember where, you tin can bank check by going to Safari > Preferences > General.

If you're looking for the Function apps after installing:

Afterwards you've installed the Office suite, you can find them by opening the Launchpad Shows the Launchpad button in the Dock .

Or you can open up Finder > Applications > whorl downwards to "Microsoft."

Open Finder > Applications > Search for "Microsoft"

"An error has occurred. We tin't move on to the next step. Please try again after."

Some customers may get this error when clicking install button from their My Account page:

"An error has occurred. We can't motility on to the adjacent step. Please endeavor once more later."

Quit out of your browser and so try once again.

Installer.pkg file downloaded simply won't launch.

Look for the download to be consummate. Information technology may accept a while, and may starting time and stop. The last file size should be effectually 1.5 gb.
Movement the Microsoft Role installer .pkg file from the Downloads folder to the desktop, and then double-click to launch.
If it's still not working, delete the installer.pkg file and empty the Trash. At present, redownload using the Safari browser at Part.com/signin.

Unidentified developer mistake

Have yous seen this mistake?

"Microsoft Office tin't be opened considering information technology is from an unidentified developer."

If you haven't already, upgrade your device to MacOS Sierra 10.12.
Click OK and await 10 seconds. Movement the download file to your desktop and try again.
Hold Control and click the file on your desktop. Click Open.

Error message "Install Failed" when trying to install.

The download is corrupted. Drag the installer file to Trash to delete information technology. Empty the Trash.
Start the download again in Safari by going to Role.com/signin.

Unsupported operating system error/Bought wrong version

If you bought a one-time buy of Office 2022 for PC instead of for Mac (or vice versa), yous'll go an "Unsupported operating system" error when installing. If this is the instance, you'll demand to contact Microsoft support.

Note:This issue doesn't employ to Microsoft 365 subscribers.

See Unsupported operating organization error while installing Office to learn more than.

Installer stuck at "Verifying."

The mistake that says the Microsoft Office installer.pkg can't be opened because it is from an unidentified developer, has been fixed in an update by Apple.

Click OK. Wait x seconds and try again.
Update to macOS Sierra (10.12).
Restart your calculator and install Function for Mac over again.

Download stopping at the aforementioned size, every time.

Check to make sure your internet is working on the Mac you're trying to install on. You can practice this past opening your cyberspace browser and go to world wide web.microsoft.com. If the page loads, you're skilful to go.
Click and drag the installer file to Trash to delete information technology.
Employ the Safari browser and effort to download the installer again.

System requirements not met.

For the most up-to-date Part for Mac arrangement requirements information, see System requirements for Office.

Also see macOS requirements for Microsoft 365 for Mac or Role 2022 for Mac new updates.

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Source: https://support.microsoft.com/en-us/office/what-to-try-if-you-can-t-install-or-activate-office-for-mac-5efba2b4-b1e6-4e5f-bf3c-6ab945d03dea